Privacy Policy

When you translate text, look up a word, or play audio, the text you enter is sent to our server so we can return a result. To produce translations and speech, that text is processed by trusted third-party providers — Anthropic (Claude) for translation and ElevenLabs for Tetun text-to-speech. Please do not enter passwords, financial details, or other highly sensitive personal information.

Uploaded documents. When you upload a PDF or DOCX, the file is read in your browser to extract its text — the file itself is not uploaded to us. Only the extracted text is sent to our server for translation, and it is handled the same way as any other translation request (see below). Please avoid uploading documents that contain passwords, financial details, or other highly sensitive personal information.

We do not require you to create an account or provide your name, email, or phone number to use the translator.

Server logs. To monitor translation quality, fix problems, and prevent abuse, our server keeps limited logs which may include the text of translation requests and their results, along with technical data such as IP address and timestamp. These logs are retained only as long as needed for those purposes and are not used to build a profile of you.

Private mode (website). When you turn on Private mode, translation requests bypass our response cache and the request and result text are not written to our translation audit records. We still keep limited technical metadata needed to operate and protect the service, such as the time, language pair, request status, and rate-limit information. The text still has to be sent to our server and our translation provider to produce the result.

On your device. The website saves translation history and preferences in your browser. It may also save an active document-translation job in session storage so an interrupted job can be recovered after a reload. Private mode disables this history and job storage. The iOS app saves your translation history, saved items, and preferences locally on your device only. You can clear locally stored history at any time.

Audio cache. Generated speech may be cached on the server and on your device so repeat playback is faster.

We use the data above solely to operate and improve the translator — returning results, maintaining quality, and protecting the service from abuse and excessive use. We do not sell or rent your data, and we do not use it for advertising or cross-site tracking.

Tetun Translator is a general-audience language tool and is not directed at children under 13. We do not knowingly collect personal information from children.

You can use the translator without providing any identifying information. On the website, turn on Private mode before translating text you do not want kept in local history, the response cache, or translation audit records. On the website and in the app, you can clear local history and saved items at any time. If you would like us to delete server-side logs that relate to your use, contact us and we will do our best to assist.

We may update this policy from time to time; the “last updated” date above will reflect any change. Questions or requests about privacy can be sent to [email protected].